Technical Support Executive Required at Trivandrum - Fresher/Exp

 

 

Designation: Technical Support Executive

Experience: 0-2 years
Number of vacancies: 4 Nos
Should able to join in short notice.

RESPONSIBILITIES

• Remote Infrastructure monitoring and remediation
• Patching and Mediation
• Remote access based troubleshooting
• Technical Support for End users
• Maintenance check and performance optimization for End-users
• Responsible resolving incidents as per the assigned SLAs, maintaining excellent service levels and Customer Satisfaction.

SKILLS

• Knowledge in administration of Windows servers
• Knowledge in Active Directory, DNS, TCP/IP, DHCP etc.
• Knowledge in LAN & WAN Technologies.
• Excellent knowledge in Microsoft tools and Antivirus/Malware tools
• Knowledge of incident, problem, change management
• Excellent Communication Skills in English (written & spoken)
• Good Documentation and Problem solving skills 
• The candidate will have to work in flexible shifts (24/7 Support) and should be a team player
• Knowledge in Linux servers will be added as advantage.

Certification: CCNA, CCNP, MCITP, RHCE

• Qualification: BE, B.Tech, B.Sc., MCA or any equivalent degree preferred

Send your resume to hr@noconsolutions.com

Tech Support (freshers/exp) required at Trivandrum

Job description
Good Technical Knowledge.
Good communication Skills.
Ability to be assertive and persuasive without being aggressive.
Active listening skills.
Ability to learn and think quickly. Self-reliant and reliable.
Candidate must be MCSE/CCNA 1 - 3 years of experience in a Tech/Semi Tech Support added advantage
Freshers can also apply

Salary: Not Mentioned

Role: Associate/Senior Associate -(Technical)

Qualification Required
MCSE, CCNA

About Company
COMMAND, a leader in high - end latest technology products and services in the IT, is dedicated to guide the IT industry and the professionals associated with the industry to competently compete and conform to international standards of quality, employee efficiency and productivity. COMMAND has also been the pioneer in the BPO industry in response to ever increasing need of high quality at low cost. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We provide Inbound and Outbound Voice Based Services, Web based and E-mail Based Services, Back-office Services, and services related to Data Processing and Data Analytics. In addition we can provide a full IP network to enhance and expand company communications.

Contact Details
Name: indu
Company Name: COMMAND IT Solutions
Telephone: +91-9495830385
Website: http://www.commandworld.com