Technical Support Executive Required at Trivandrum - BE/BTech/MCA

Job Title:	Technical Support Executive
Company	NocON Solutions Pvt Lvt
Closing On:	Monday, 15 April 2013
Contact Email:	hr@noconsolutions.com ,
Job Description:	Experience: 0.6 - 2 Years No: of Positions : 4 Should able to join in short Notice       Remote Infrastructure monitoring and remediation Patching and Mediation Remote access based troubleshooting Technical Support for End users Maintenance check and performance optimization for End-users         Responsible resolving incidents as per the assigned SLAs, maintaining excellent servic levels and Customer Satisfaction.
Preferred Skills:	Knowledge in administration of Windows servers Knowledge in kaseya, labtech, nable, connect wise. Knowledge in Active Directory, DNS, TCP/IP, DHCP etc. Knowledge in  LAN & WAN Technologies. Excellent knowledge in Microsoft tools and Antivirus/Malware tools Knowledge of incident, problem, change management Excellent Communication Skills in English (written & spoken) Good Documentation and Problem solving skills The candidate will have to work in flexible shifts (24/7 Support) and should be a team player Certification: MCP, MCITP, MCSE. Qualification: BE, B.Tech, B.Sc., MCA or any equivalent degree preferred   Along with the resume attach details of Current CTC, Expected CTC & Notice Period.

NocON Solutions Pvt Lvt      

NocON is an International entity serving the IT operational needs of IT Service Providers worldwide. The company portfolio consist of three main complimentary services : Managed Services with round the clock alarm and fault monitoring support essentially the technical back end support, Consultancy services and Business Continuity support. We resolve the requirements of Small and Medium size Businesses world wide and provide cost-effective solutions to enable SMBs to focus on their business instead of their IT inventory problems. NocON emerge as full loop solution provider for Managed Service Providers across the world by provisioning RIM services specially designed for MSPs. NocON has an excited crew of technology experts and located in one of the autonomous Technology parks at Trivandrum, promoted by Govt. of Kerala, India.

Being a crew with an advanced level of expertise, real-time comprehensive experience and acute global awareness of the latest technological trends, NocON ensures highest ROI to their customers. If you are a business leader looking for technology services in IT Managed Services, NocON is the one-stop solution for you

Tech Support (freshers/exp) required at Trivandrum

Job description
Good Technical Knowledge.
Good communication Skills.
Ability to be assertive and persuasive without being aggressive.
Active listening skills.
Ability to learn and think quickly. Self-reliant and reliable.
Candidate must be MCSE/CCNA 1 - 3 years of experience in a Tech/Semi Tech Support added advantage
Freshers can also apply

Salary: Not Mentioned

Role: Associate/Senior Associate -(Technical)

Qualification Required
MCSE, CCNA

About Company
COMMAND, a leader in high - end latest technology products and services in the IT, is dedicated to guide the IT industry and the professionals associated with the industry to competently compete and conform to international standards of quality, employee efficiency and productivity. COMMAND has also been the pioneer in the BPO industry in response to ever increasing need of high quality at low cost. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We provide Inbound and Outbound Voice Based Services, Web based and E-mail Based Services, Back-office Services, and services related to Data Processing and Data Analytics. In addition we can provide a full IP network to enhance and expand company communications.

Contact Details
Name: indu
Company Name: COMMAND IT Solutions
Telephone: +91-9495830385
Website: http://www.commandworld.com