Technical Support Executive Required at Trivandrum - BE/BTech/MCA

Job Title:	Technical Support Executive
Company	NocON Solutions Pvt Lvt
Closing On:	Monday, 15 April 2013
Contact Email:	hr@noconsolutions.com ,
Job Description:	Experience: 0.6 - 2 Years No: of Positions : 4 Should able to join in short Notice       Remote Infrastructure monitoring and remediation Patching and Mediation Remote access based troubleshooting Technical Support for End users Maintenance check and performance optimization for End-users         Responsible resolving incidents as per the assigned SLAs, maintaining excellent servic levels and Customer Satisfaction.
Preferred Skills:	Knowledge in administration of Windows servers Knowledge in kaseya, labtech, nable, connect wise. Knowledge in Active Directory, DNS, TCP/IP, DHCP etc. Knowledge in  LAN & WAN Technologies. Excellent knowledge in Microsoft tools and Antivirus/Malware tools Knowledge of incident, problem, change management Excellent Communication Skills in English (written & spoken) Good Documentation and Problem solving skills The candidate will have to work in flexible shifts (24/7 Support) and should be a team player Certification: MCP, MCITP, MCSE. Qualification: BE, B.Tech, B.Sc., MCA or any equivalent degree preferred   Along with the resume attach details of Current CTC, Expected CTC & Notice Period.

NocON Solutions Pvt Lvt      

NocON is an International entity serving the IT operational needs of IT Service Providers worldwide. The company portfolio consist of three main complimentary services : Managed Services with round the clock alarm and fault monitoring support essentially the technical back end support, Consultancy services and Business Continuity support. We resolve the requirements of Small and Medium size Businesses world wide and provide cost-effective solutions to enable SMBs to focus on their business instead of their IT inventory problems. NocON emerge as full loop solution provider for Managed Service Providers across the world by provisioning RIM services specially designed for MSPs. NocON has an excited crew of technology experts and located in one of the autonomous Technology parks at Trivandrum, promoted by Govt. of Kerala, India.

Being a crew with an advanced level of expertise, real-time comprehensive experience and acute global awareness of the latest technological trends, NocON ensures highest ROI to their customers. If you are a business leader looking for technology services in IT Managed Services, NocON is the one-stop solution for you